Crowdfire supports social analytics data for the following platforms:

Twitter, Facebook Pages and Pinterest


Crowdfire currently does not support the following:

Instagram, Facebook Profiles, LinkedIn Profiles & LinkedIn Company Pages. We are working on getting these as soon as we can.


Here’s a quick explanation of the metrics we support for each platform -


PlatformMetrics
TwitterFollowers - These are the number of followers you recently gained. If you have set the analytics filter to 7 days, then this will show the followers you gained in the last 7 days. It will also show whether the number of people who followed increased or decreased compared to the 7 days previous to that. For eg: If I set the filter for “Last 7 days” which would be 8th April to 14th April, then we will also show how many followers you gained compared to the 7 days before that which is 1st April to 7th April.

Unfollowers - These are the number of users who recently unfollowed you. If you have set the analytics filter to 7 days, then this will show the users who unfollowed you in the last 7 days. It will also show whether the number of people who unfollowed increased or decreased compared to the 7 days previous to that. For eg: If I set the filter for “Last 7 days” which would be 8th April to 14th April, then we will also show how many followers you lost compared to the 7 days before that which is 1st April to 7th April.

Tweets - The number tweets posted. This excludes the retweets that you might have posted.

Retweets - The number of times your tweets were retweeted.

Likes - The number of likes on your tweets.
Facebook PagesPage Likes - The number of new likes your page recently gained. If you have set the analytics filter to 7 days, then this will show the Page Likes you gained in the last 7 days. It will also show whether the number of Page Likes increased or decreased compared to the 7 days previous to that. For eg: If I set the filter for “Last 7 days” which would be 8th April to 14th April, then we will also show how many Page Likes you gained compared to the 7 days before that which is 1st April to 7th April.

Unlikes - The number of users who cancelled their likes on your page recently. If you have set the analytics filter to 7 days, then this will show the Page Likes you lost or “Unlikes”  in the last 7 days. It will also show whether the number of “Unlikes” increased or decreased compared to the 7 days previous to that. For eg: If I set the filter for “Last 7 days” which would be 8th April to 14th April, then we will also show the “Unlikes” compared to the 7 days before that which is 1st April to 7th April.

Posts - The number of posts published on your Facebook Page.

Reactions - The sum total of the number of reactions received on all the posts on your Facebook Page. Reactions are: like, love, wow, haha, sorry, anger.

Engagement - The number of times people have engaged with your posts through likes, comments, shares.
PinterestFollowers - These are the number of followers you recently gained. If you have set the analytics filter to 7 days, then this will show the followers you gained in the last 7 days. It will also show whether the number of people who followed increased or decreased compared to the 7 days previous to that. For eg: If I set the filter for “Last 7 days” which would be 8th April to 14th April, then we will also show how many followers you gained compared to the 7 days before that which is 1st April to 7th April.

Unfollowers - These are the number of users who recently unfollowed you. If you have set the analytics filter to 7 days, then this will show the users who unfollowed you in the last 7 days. It will also show whether the number of people who unfollowed increased or decreased compared to the 7 days previous to that. For eg: If I set the filter for “Last 7 days” which would be 8th April to 14th April, then we will also show how many followers you lost compared to the 7 days before that which is 1st April to 7th April.

Pins - The number of pins published on your Pinterest board.

Comments - The total number of comments on all the pins on your Pinterest board.

Saves - The total number of pins that are saved by other users from your Pinterest board.

 

You can access this in the Analytics tab in the Home section. 1 day analytics is for all users. Which means I can see yesterday's metrics if Im a free user. However access to 7 day/ 30 day data is a paid feature.


When the analytics indicates “Up by 2”, it indicates that the metric grow by 2 compared to the previous time range. For eg: If you are looking at the last 7 days data, and the number shows 10 and indicates “Up by 2”, it means that your metric in the last 7 days grew to 10, and in the 7 days prior to that it was 8.