I’m unable to connect the right social account to Crowdfire

Modified on Tue, 26 Jul, 2022 at 6:05 PM

Does Crowdfire keep connecting a social account different than the one you’re trying to add? 

This is happening because you’re logged into that social account in another browser.
So, every time you try to add another account, Crowdfire assumes you’re trying to add the account you’re logged in with on another browser and adds that to Crowdfire as well. 

Let's take an example of your Instagram account. 

Does Crowdfire keep connecting an Instagram account different than the one you’re trying to add? Like Instagram B instead of Instagram A? This is because you're logged into Instagram B on instagram.com in another browser (on desktop and/or your phone).  

To connect to Instagram account A, please log out of all Instagram accounts on instagram.com on other browsers and then try adding an Instagram account A account to Crowdfire again. This time around, Crowdfire should prompt you to enter your log-in credentials instead of auto-detecting an account :)

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article